Shopify Help
Fast Solutions
for Your Problem
Your Shopify store has issues? I find the bug and fix it quickly and sustainably – so your store runs smoothly again.
Do you recognize your problem?
Theme not working properly
Elements shift around, sections can't be customized, or your theme shows errors after an update.
Checkout errors cost revenue
Customers abandon their purchase because checkout doesn't work, payment methods are missing, or shipping costs are displayed incorrectly.
Slow loading times
Your store loads too slowly and visitors bounce before they even see a product. The Lighthouse score is in the red.
App conflicts & errors
Apps collide with each other, cause display errors, or significantly slow down your store.
Design doesn't match your brand
Your store doesn't look the way you envision it. Colors, fonts, or layouts don't match your brand identity.
SEO problems & visibility
Your store can't be found on Google. Meta data is missing, the page structure is unclear, or there are technical SEO errors.
Fast help instead of long waiting
Direct collaboration with an experienced Shopify developer instead of anonymous support.
Get in TouchDirect point of contact
No anonymous ticket system, no call center. You work directly with me as an experienced Shopify developer.
Fast problem analysis
I identify the root cause of your problem quickly and precisely, rather than just treating symptoms.
Sustainable solutions
No quick fixes that break with the next update. I solve problems cleanly and with documentation.
5+ years Shopify experience
From simple theme adjustments to complex Liquid development: I know the platform inside and out.
Generic support vs. direct help
Generic Shopify Support
Long waiting times
Tickets are queued up. Days pass before someone responds.
Template responses
Pre-written text blocks instead of individual analysis of your problem.
No code access
Official support doesn't touch your theme code and can't solve many problems.
Changing contacts
You have to re-explain your problem with every contact.
Direct Help from Maik Gossen
Fast response
I typically respond within a few hours and start the analysis immediately.
Individual analysis
Every problem is individually analyzed and the root cause is specifically addressed.
Full code access
I work directly in the theme code (Liquid, CSS, JavaScript) and solve complex problems too.
Dedicated contact
You always work directly with me. I know your store and your requirements.
My help focus areas
Shopify Help – Focus Areas
Design & Theme Help
Theme customizations, layout issues, responsive design, section development, and fixing visual bugs.
Technical Bug Fixing
Liquid errors, JavaScript bugs, app conflicts, API issues, and repairing broken functionality.
Performance & Speed
Loading time optimization, code cleanup, image compression, app audit, and improving Core Web Vitals.
Checkout & Conversion
Fix checkout errors, configure payment providers, optimize shipping settings, and reduce abandonment rates.
What's included in my Shopify help
Analysis & Diagnosis
- Error analysis & root cause investigation
- Theme code review
- App conflict analysis
- Performance check
- Checkout flow inspection
Bug Fixing & Implementation
- Fix theme bugs
- Resolve checkout issues
- Clean up app conflicts
- Design adjustments
- Loading time optimization
Prevention & Consulting
- Best practice recommendations
- Update-proof solutions
- Documentation of changes
- Ongoing support
- Proactive problem prevention
Projects
Uhren2000
Comprehensive Shopify development with auction integration and product safety management for a luxury watch store.
Niegeloh Solingen
Creation of a Shopify store setup with all necessary components for a successful launch.
Holzbrüder
Setting up an exclusive B2B area with Sparklayer, cross-selling features, and custom variant options.
7vintage
Custom sections built from scratch with HTML, CSS, and Liquid, fully aligned with the brand aesthetic.
Verbum Medien
Online store setup for the publisher with ongoing maintenance, working closely with marketing and SEO for successful book sales.
Die Gardine
Store setup with integrated custom product measurement selection, SEO optimization, and tailored features for curtains and fabrics.
NewNiche
Redesign and launch of a custom theme with artistic standards for design and product presentation for an exclusive perfume brand.
Hanoju
Migration from Shopware to Shopify with relaunch, customer data import, and newsletter setup for a seamless transition.
Client Reviews
Reliable and professional
«We worked with Maik on several adjustments to our clients' Shopify theme and are completely satisfied with the results. He reliably fixed technical errors, cleanly implemented custom requests, and gave us useful advice on how to further develop the store. All tasks were completed on time and to a high standard. We would work with him again anytime and can recommend him to others.»
Precise implementation
«We worked with Maik on our store and were truly impressed by the results. The technical implementation was excellent and he perfectly understood and executed our design ideas. Communication was seamless and straightforward, making the entire process very easy. He has a great sense for both design and functionality. Highly recommended!»
Great consulting
«Maik is very hands-on and pragmatic in Shopify development. He always kept me informed about progress, showed possible solutions, and helped me make informed decisions.»
Great communication and quality
«Working with Maik was excellent. Communication was very easy and straightforward. He completed the work to a very high quality and with fast turnaround. I will definitely hire him again for future project needs.»
Clean work
«Maik did fantastic work helping us with our Shopify theme. We needed clean and tidy work that wouldn't cause problems on the rest of the website, and he executed it perfectly.»
Pleasant collaboration
«Very pleasant collaboration. The consulting was clear, honest, and effective. Communication at eye level, fast coordination, and quickly set the right course. Top result, reliable, and absolutely recommended. Gladly again.»
Shopify from scratch
«Maik built our Shopify store from scratch and supported us with product management. He also developed custom sections and implemented features tailored to our needs. His technical knowledge and general consulting helped us greatly to get started with Shopify. The quality of his work was high and he met all deadlines. Communication was clear and straightforward. We would definitely work with Maik again.»
Migration from Jimdo to Shopify
«Maik migrated our store from Jimdo to Shopify. He set up the new website and expertly imported all our data. Throughout the entire process, communication was easy and the collaboration very pleasant. Maik also provided design consulting and carefully implemented every one of our wishes. We wholeheartedly recommend him as a Shopify freelancer.»
Frequently Asked Questions about Shopify Help
I usually respond within a few hours. For urgent issues like checkout errors or store outages, I react as quickly as possible, often on the same day.
The most common problems are theme customizations that don't work, slow loading times, checkout errors, app conflicts, and design issues on mobile devices.
Costs depend on the scope of the problem. Small bug fixes start from 150 EUR. More complex issues like app conflicts or performance optimizations are quoted individually. In the initial consultation, I give you an honest assessment.
Yes, I work with Shopify Basic, Advanced, and Shopify Plus stores. Especially with Plus stores, I know the advanced features like Checkout Extensibility and Scripts.
Yes, app conflicts are one of the most common problems. I analyze which apps interfere with each other and find a clean solution – often without you having to give up an app.
You describe your problem, I review your store and give you an honest assessment with timeline and costs. After your approval, I implement the solution and test thoroughly.
Yes, checkout problems are especially critical because they directly cost revenue. I fix errors with payment providers, shipping settings, discount codes, and the entire checkout flow.
If a problem I fixed reoccurs, I take care of it free of charge. It's important to me that the solution is sustainable and not just a quick fix.
Contact
Fast & uncomplicated
Briefly tell me what it's about – I usually get back to you within one business day. In the initial call, we clarify your goals together and I show concrete implementation options.
Individual & transparent
Whether bug fixing, theme customization, or performance issue – I offer tailored solutions, matched to your budget and timeline. Initial consultation included.
Email: info@dd-gossen.com
Phone: +49 15168487847
Shopify Help: When your store is down, every minute counts
A non-functioning Shopify store costs you real money. Whether checkout errors, theme problems, or slow loading times – every unresolved issue means lost customers. As an experienced Shopify freelancer, I help you identify problems quickly and fix them sustainably.
Shopify troubleshooting: Treating causes, not symptoms
Many Shopify problems have deeper root causes than they appear at first glance. A display error might be caused by an app conflict, slow loading times by unused code. I analyze the true cause and deliver a solution that works even after the next theme update.
Professional Shopify theme problem solving
Your Shopify theme behaves differently after an update? Sections don't work as expected? As a Shopify developer with deep understanding of Liquid, CSS, and JavaScript, I find the solution – cleanly implemented and documented.
Shopify support from Germany for the DACH region
As a Shopify freelancer based in Wiesbaden, Germany, I support businesses across Germany, Austria, and Switzerland with all Shopify problems. Personal consulting, direct communication, and fast response times – without agency overhead.
Detecting and resolving Shopify app conflicts
Too many apps or poorly programmed extensions are one of the most common reasons for Shopify store problems. I conduct an app audit, identify conflicts, and find clean alternatives – for a stable and fast store.
Fix checkout problems and secure revenue
The checkout is the most critical point of your store. Errors with payment providers, incorrect shipping costs, or missing options lead to purchase abandonment. I optimize your checkout flow so no more revenue is lost.